Operations Manual

Operations Manual

Lotus Club Foundation – Anuradhapura Valid for the Period: 2025 – 2027

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About This Manual

This Operations Manual serves as a comprehensive guide for managing and standardizing the core activities, administrative functions, human resource processes, and compliance frameworks of the Lotus Club Foundation. It aims to ensure transparency, consistency, and accountability across all organizational levels.

Covered Policy Areas

1 Organization Profile

  • Name: Lotus Club (Dr. Nanda Pushpakumara Foundation)
  • Registered Address: No. 519/18, Jayanthi Mawatha, Anuradhapura
  • Office Address: No. 3122/2B, Pubudupura Road, Dahaiyagama, Anuradhapura
  • Vision, Mission, Objectives, and Legal Registration Details
  • Summary of past services and achievements

🏛 2 General Administration Policy

  • Defines work hours, attendance, leave structures, and interdepartmental communication
  • Includes staff responsibilities, administrative hierarchy, and record-keeping practices

👥 3 Human Resource Management Policy

  • Recruitment procedures, staff orientation, performance appraisal
  • Promotions, resignations, training, and employee welfare
  • Emphasis on maintaining up-to-date personal files and career development pathways

🚨 4 Disciplinary Procedures

  • Categorization of offenses: major vs. minor
  • Disciplinary authority, formal inquiry process, and appeal procedures
  • Progressive actions and penalties for misconduct

💰 5 Financial Policy

  • Income sources and fund management
  • Expense authorizations, procurement protocols, financial reporting
  • Restrictions on ineligible expenses and budget discipline

⚖️ 6 Gender Policy

  • Gender equality in staffing and representation
  • Prevention of discrimination and harassment
  • Sustainable implementation through staff training and complaint mechanisms

🧒 7 Child Protection Policy

  • Policies on safeguarding children in all organizational activities
  • Scope of implementation across programs, staff, and stakeholders

Recruitment and conduct standards, reporting structures, and disciplinary actions

Purpose & Application

This manual is applicable to:

    • All staff, volunteers, and members of Lotus Club
    • All project partners, donors, and external collaborators
    • Used as a benchmark document during operations, onboarding, project planning, audits, and evaluations

Updates & Oversight

  • The Executive Director and Board of Directors are responsible for ensuring compliance and periodic updates to the manual
  • Any amendments must be communicated officially and integrated into all active operations